Delivery
1. Delivery within Singapore will be charged at a flat rate of SGD10 per order for standard delivery and SGD25 per order for express delivery, regardless of the number of items.
2. Local orders above $100 will be entitled to FREE standard delivery.
3. You will receive a notification via email or sms when the order has been dispatched.
4. We are unable to ship orders to restricted locations in Singapore including: Changi Air Freight Center, Changi Airport, Jurong Island, Jurong Port, PSA Terminal Wharves – Tanjong Pagar / Pasir Panjang / Sembawang and MINDEF COMCEN.
5. Should your delivery address be in CBD area, there will be additional surcharge of $5 upon checking out.
6. Your order will be ready for delivery within 3 to 7 working days (Wed or Saturday), orders for livestock will be packed on the same day for the dispatch.
7. In the event of damaged product, please send clear photo or video of the unopened bag by email within 24 hours. Buyer can opt for a replacement of similar value delivery again or request for a refund.
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To track your delivery, click here.